CompuTech Accessories
1. How can I contact CompuTech Accessories?
- You can reach our customer service team via email at [email protected].
2. What payment methods do you accept?
- We accept payments via major credit cards (Visa, MasterCard, American Express, Discover) and PayPal.
3. How quickly will my order be processed?
- Orders are typically processed within 1-2 business days of receipt. During peak periods, processing times may be slightly longer.
4. What shipping methods are available?
- We offer Standard Shipping (5-7 business days), Expedited Shipping (2-3 business days), and International Shipping (delivery times vary). Shipping rates are calculated at checkout based on the weight of the items and the destination.
5. Do you ship internationally?
- Yes, we ship to select international destinations. Please note that customs duties and taxes may apply and are the responsibility of the recipient.
6. How can I track my order?
- Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or through the carrier’s website.
7. What is your return policy?
- We offer a 30-day return policy for eligible items. The item must be unused and in its original packaging. Please contact us at [email protected] to initiate a return.
8. Can I cancel or modify my order after it has been placed?
- To cancel or modify an order, please contact us immediately at [email protected]. Once an order has been processed and shipped, we may not be able to make changes.
9. What should I do if I receive a damaged item?
- If you receive a damaged item, please contact us at [email protected] with your order number and details of the damage. We will work with you to provide a replacement or refund as necessary.
10. Do you offer wholesale or bulk purchasing options?
- Yes, we offer wholesale pricing and bulk purchasing options for qualified customers. Please contact us at [email protected] for more information.
11. How can I stay updated on promotions and new products?
- You can sign up for our newsletter on our website to receive updates on promotions, new products, and exclusive offers.
12. What is your privacy policy?
- Our privacy policy outlines how we collect, use, and protect your personal information. You can view our privacy policy [here](link to privacy policy).
13. How do I return an item?
- To return an item, please contact us at [email protected] to request a return authorization. Once authorized, send the item back to us at [return address] with a copy of your receipt or proof of purchase.
14. Can I track my order status?
- Yes, once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or through the carrier's website.
15. What should I do if I haven’t received my order?
- If you haven’t received your order within the expected delivery timeframe, please check your tracking information first. If you need further assistance, contact us at [email protected] with your order number so we can investigate.
For any other questions or inquiries not covered here, please feel free to reach out to us at [email protected]. We are here to assist you!